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AI Unlocked

Business & Management  /   Digital  /   Technology  /   AI
Build confidence and capability to use AI effectively in your everyday work. Designed for professionals across industries, AI Unlocked takes a practical, hands-on approach helping you understand what AI can do, how to ask better questions, and how to use it responsibly and productively. Over three weeks, you’ll learn to design effective prompts, evaluate outputs with confidence, and build simple, sustainable habits that make AI part of how you think and work.
Next Dates
9 Feb
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Duration
3 weeks
Delivery mode
Online
Price (AUD inc. GST)
$2,300
Spots remaining
AVAILABLE
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AI Unlocked Badge
2 CEMD Points
What are CEMD Points?
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Course summary

Your gateway to confident and capable AI use

AI is no longer a future bet; it’s a present capability. AI Unlocked equips professionals with the literacy, skills and habits to use AI confidently and responsibly in everyday work. Across three focused weeks, participants build practical competence with modern AI tools, learn how to frame effective prompts, evaluate outputs with rigor and develop sustainable behaviours that reduce fear and increase adoption. The result: measurable uplift in productivity, decision quality and the confidence to lead with AI.

Who will benefit

  • Professionals looking to build confidence and capability in using AI for everyday tasks and decisions
  • Managers and team leaders seeking to embed responsible, practical AI use within their teams
  • Business leaders wanting to stay competitive by integrating AI tools into their workflows

Course is suitable for

  • Designed for professionals at any stage of their AI journey. No coding or prior experience required, just curiosity and a desire to work smarter 
  • Ideal for managers, consultants and specialists ready to explore how AI can enhance their performance and decision-making

Delivered by experts

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Kelsey Burton
Adjunct Faculty - AGSM
  • Leadership strategist and AI advocate helping professionals build confidence and capability in the age of intelligent technology
  • Bridges psychology, neuroscience and behavioural science to drive lasting habit change in how people adopt and use AI
  • Combines academic rigour with real-world experience to make AI accessible, ethical and practical for every professional

Course designed to stack

2 CEMD Points
TOWARDS
CEMD
Use multiple credentials to stack your learning. This course is worth 2 AGSM CEMD points, which provides formal recognition of professional development and reflects 15 hours of learning inclusive of pre-work, course participation, learning materials and support.

About the course

AI is transforming how we work, think and make decisions

AI Unlocked is a practical, hands-on course designed to build your confidence and capability to use AI effectively in your everyday work. You’ll learn how to craft better prompts, evaluate outputs with accuracy and care, and develop sustainable habits that make AI a trusted part of your workflow.

By the end, you’ll have the skills, mindset and toolkit to work smarter, lead responsibly and stay ahead in an AI-enabled world.

Why enrol in this course

Build confidence and capability with AI

Develop a clear understanding of how AI works and how to use it responsibly and effectively in your day-to-day role.

Design prompts and AI Agents

Master practical skills to develop effective prompts and AI Agents, undertake critical evaluation and iterative improvement, so you can get reliable, high-quality results from AI tools for real-world challenges.

Apply AI directly to your work

Use real examples from your role to experiment with AI for writing, analysis, planning and communication to turn insight into immediate impact.

Form sustainable AI habits

Build simple, repeatable routines and safeguards that help you reduce fear, increase adoption and make AI part of how you work every week.

Martin Bean headshot

Martin Bean CBE

CEO, The Bean Centre

"Lifelong learning is the key to staying relevant in an ever-changing world. At UNSW, we provide a dynamic environment that encourages growth and excellence, ensuring learners are empowered to lead and innovate in their careers."

Key features

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Applied AI capability

Build practical confidence using AI through real-world tasks that translate directly to professional contexts.

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Prompt mastery and evaluation

Learn to design high-quality prompts, assess AI outputs with rigour and apply frameworks that improve accuracy and decision quality.

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Behavioural adoption focus

Move beyond curiosity to capability—develop sustainable habits, overcome resistance and build trust in responsible AI use.

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Evidence-based, expert-led learning

Gain insight from leading practitioners at the intersection of psychology, leadership and technology, supported by AGSM’s applied learning approach.

Learning outcomes

Master the mindset and skills to use AI responsibly and effectively

Build the literacy, practical skills and professional habits to use AI effectively and responsibly in your daily work. AI Unlocked empowers you to move beyond experimentation to confident, high-quality application.

You’ll learn how to craft precise prompts, build an AI Agent, evaluate AI outputs with rigour and integrate trustworthy tools into your workflow to enhance clarity, creativity and decision quality. Through hands-on practice and guided reflection, you’ll develop the behavioural foundations—awareness, curiosity and discipline—that sustain long-term adoption.

By the end of the course, you’ll be equipped to lead by example: using AI not as a shortcut, but as a strategic partner that amplifies human capability and accelerates professional impact.

What you'll learn

  • Explain key concepts, opportunities and limitations of modern AI to make informed, low-risk adoption decisions
  • Apply structured prompting and evaluation techniques to generate accurate, relevant and ethical outputs
  • Assess the quality and reliability of AI-generated content using clear criteria such as accuracy, bias and fit-for-purpose
  • Integrate AI tools into your daily workflow to improve productivity, decision quality and creative problem-solving
  • Develop sustainable habits and safeguards that promote confident, responsible and enduring AI use

Topics covered

  • AI Readiness and opportunity mapping
  • Prompt design and optimisation
  • AI literacy and evaluation
  • Behavioural adoption and habit formation
  • Future-ready workflow design

Course delivery

Format

Commitment

Method

  • Online
  • 4 x 1 hr online webinars
  • Course pre-work 
  • 3 weeks online attendance 
  • Course work completion 
  • 15 hours (4 hours live webinars + 11 hours self-paced)

Schedule

This course is delivered online across four hour-long sessions.

Session 1
10 Feb 26, 1:00pm - 2:00pm

Session 2
17 Feb 26, 1:00pm - 2:00pm

Session 3
24 Feb 26, 1:00pm - 2:00pm
Session 4
26 Feb 26, 1:00pm - 2:00pm

AI readiness

Diagnose your current AI capability and identify high-value use cases in your role and team.

Apply foundational AI concepts and current trends to make informed, low-risk adoption decisions while addressing common concerns and barriers.

Prompt engineering and AI Agent creation

Construct effective prompts (including task, context, constraints and criteria) to reliably generate usable outputs for writing, analysis, ideation and planning.

Iteratively refine prompts using structured feedback loops to improve accuracy, transparency and efficiency.

AI literacy

Evaluate AI outputs for quality, bias and risk using clear criteria (accuracy, sources, explainability, confidentiality).

Implement responsible use practices (red-teaming, verification, versioning) to build trust, reduce errors and form sustainable AI habits.

Future-ready & wrap-up

Build a personalised AI workflow for your role, including a small set of “go-to” tools and repeatable routines.

Develop an adoption plan that embeds micro-habits and safeguards to sustain behaviour change beyond the course.

Credentials

2 CEMD Points
TOWARDS
CEMD

Progress your career with stackable credentials

By completing this course, you will receive a verifiable digital badge issued by AGSM, certifying your achievement.

The Australian Graduate School of Management (AGSM) will formally recognise your commitment to professional development and lifelong learning with the Certificate in Executive Management and Development (CEMD). The CEMD is a flexible program that allows you to build your leadership capabilities through stackable learning.

A CEMD is a unique pathway to future study that can directly contribute to accelerating the attainment of an AGSM MBA or Graduate Certificate if you choose to embark on this journey in the future. Each time you complete a short course with the AGSM, we’ll award you with CEMD points. CEMD points can be collected and stacked together to create a unique professional development pathway that works for you and your specific career goals.

Can I use my credit towards further study?

Once you collect 12 points over a period of up to 4 years you will be awarded the CEMD. The CEMD is a specialised credential and can contribute to 2 course credits towards our AGSM MBA and Graduate Certificate qualifications.

This flexible model supports continuous learning and creates a recognised pathway from short courses to postgraduate qualifications at UNSW's AGSM.

Next steps

Enrol now in AI Unlocked via the UNSW Navigator portal.

Upcoming dates

Choose from the below scheduled course dates.

  • 9 Feb - 1 March 2026: Enrol
  • 3 Aug - 23 Aug 2026: Enrol